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The Role of Authenticity in the Workplace

Welcome back! This week we continue our emotional intelligence series by focusing on authenticity, the third component in the Genos Model of Emotional Intelligence.  Authenticity is about openly and effectively expressing oneself, honouring commitments, and encouraging this behaviour in others. It involves honestly expressing specific feelings at work, such as happiness and frustration, providing feedback to […]

Emotional Awareness of Others is Key

Welcome back: This week we continue our emotional intelligence series and today we focus on the second component in the Genos Model of Emotional Intelligence is awareness of others, which is about perceiving, understanding, and acknowledging the way others feel. As described by Genos: “This skill helps us identify the things that make people feel […]

The importance of self-awareness: Know thyself, know others

    People don’t check their emotions at the door when they come to work. Understanding the rational and irrational nature of humans (especially yourself) is an integral part of being able to lead effectively. _____________________ Leena, an experienced manager, found herself in charge of a new team after a company restructure. Things got off […]